Refined Decorative Lamp Soft and Welcoming Light – Balsis

Your lamp looked great in the photo, but not at home?

No worries!

At Luxarmonie, returns are 100% free for 30 days.

Just write to us at contact@luxarmonie.com.

We will send you a return label, then process the refund to your payment method as soon as we receive the package.

Do you need a specific size, technical advice, or support to choose the right model? Our specialists are here to help you!

We are available from Monday to Sunday, from 9am to 5pm, via our online chat "Need help" accessible at the bottom right of your screen.

If the chat is not available, you can write to us at contact@luxarmonie.com: our team will reply within 24 hours maximum.

Not yet… but it’s coming very soon!

While waiting for our first store to open, you can order with peace of mind on our website.

You benefit from the 30-day money-back guarantee, with free returns.

And of course, all our lights come with a 2-year warranty.

The delivery time is specified directly on each product page.

It can vary from a few days to 4 weeks, depending on several factors: the type of light fixture, its size, the available stock level, or the volume of orders currently being processed.

We always do our best to deliver to you as quickly as possible!

No worries!

If your lamp arrives damaged, we will fully refund you or send you a new product, according to your preference.

And if the product simply does not meet your expectations, you have 30 days to return it to us.

Just let us know: we will send you a prepaid return label.

Returns are free, with no conditions.

No, there are no additional fees added to your order. All our prices are displayed including VAT (all taxes included), delivery is free, and there are no customs fees to expect.

We select only high-quality materials to ensure durable lamps, designed to last for many years. Each lamp is carefully designed, combining aesthetics, strength, and meticulous finishes.

You can also get an idea of the quality through the photos shared by our customers. And so you can shop with confidence, returns are free for 30 days.

Yes, all our lamps are designed to comply with current electrical standards. They are therefore perfectly compatible with standard installations. However, we recommend that you check your current setup.

Yes, each lamp comes with a clear and easy-to-follow installation guide. And if needed, our team is available via online chat to assist you. Of course, if you prefer, you can also entrust the installation to an electrician for extra peace of mind.

Our team is available to answer you from Monday to Sunday, from 9am to 5pm, via our online chat ("Need help").

You can also write to us at contact@luxarmonie.com: we will reply within 24 hours.